Or tried to change a behaviour, but something deeper seems to resist?
You're not alone. That’s where the Neurological Levels of Change model by Robert Dilts can help.
This powerful framework helps you understand where change is happening — and where it might need to happen to create lasting transformation. It’s one of the most helpful tools I’ve found for setting meaningful, sustainable goals.
In this article, we’ll explore each level of the model, how they influence one another, and how you can use this understanding to bring more alignment and energy into your personal goals.
The Neurological Levels of Change model was developed by Robert Dilts, building on ideas from Gregory Bateson. It describes six key levels of human experience, each of which influences the ones beneath it. Change is more likely to be successful when all these levels are aligned.
Imagine trying to adopt a new behaviour — say, writing every day. If the space you’re working in is noisy (environment), or you don’t believe you’re a creative person (identity), your efforts might stall. The model helps you pinpoint those deeper blocks.
The six levels, from bottom to top, are:
Question: Where and when do I act?
This is your external context: the people, places, time, and conditions in which behaviour happens. It’s the most visible and surface-level area of change.
Small shift, big impact: Even something as simple as changing your workspace, decluttering, or setting boundaries can drastically improve follow-through.
Question: What am I doing?
This includes your visible actions — the habits, routines, and choices you make. Most goal-setting approaches focus here.
Key tip: Sustainable change at the behaviour level often requires support from the higher levels (especially identity and values).
Question: How do I do it?
This level refers to your skills, knowledge, strategies, and competencies. It answers the question: Do I know how?
For goal setting: Consider what you need to develop. If you’re trying to build a new habit, do you have a system in place? If not, that’s a great place to start.
Question: Why am I doing this?
This is where motivation lives. Beliefs can empower or sabotage us without us realising it. Values are what matter most to us — they anchor meaning.
Common pitfall: Many people set goals that conflict with their internal values (e.g. a goal driven by pressure or fear). Unsurprisingly, these goals feel heavy and hard to sustain.
Question: Who am I?
This is your self-image. It’s one of the most powerful drivers of behaviour. If your identity clashes with the goal, even the best strategy won’t stick.
Goal tip: Ask yourself, “Who am I becoming through this goal?” Instead of asking what to do, start asking who you want to be.
Question: For whom or what am I doing this?
This level reflects your wider vision, calling, or mission. It’s what connects your actions to a greater whole. It might be tied to family, legacy, contribution, or something deeply personal.
Pro tip: Goals connected to contribution or service often create more energy and meaning than purely self-focused ones.
Most of us try to change behaviour without looking deeper. That’s like planting a tree in toxic soil and wondering why it doesn’t grow.
When a goal isn't working, this model helps you:
Here’s how you can use the model with any goal you’re working on:
It might be something like:
Ask:
Change is most powerful when it begins from the top. Shifting purpose, identity or beliefs can create ripple effects down to behaviour and environment.
Example:
Say your performance goal is to write for 20 minutes each morning. Let’s walk through the model:
Even one shift — like adjusting your environment or reconnecting to purpose — can unlock stuckness.
This model is especially helpful in trauma-aware or neurodivergent coaching, where a person’s behaviour is often not the full story.
Someone with ADHD, for instance, may know what to do, but struggle with:
When you explore these layers with compassion, things shift.
In WiseGoals Coaching, we use this model to:
The Neurological Levels of Change model gives you a powerful lens to view personal growth. It reminds us that change is complex, layered, and deeply human.
When you feel stuck or frustrated with a goal, ask:
"What level might I be overlooking?"
It might not be about effort. It might be about alignment.
And when your goals are aligned across all six levels? They start to feel natural. Energising. Sustainable. Even joyful.
This is exactly the kind of work we do in WiseGoals Coaching. If you’d like to explore a goal with support — in a way that is compassionate, research-backed, and tailored to you — find out more about WiseGoals Coaching here.
Let your goals grow deeper roots.
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